NICEVILLE WOMEN'S SOCCER
The Importance of Team

The following is an article that discusses conflict in the work place, but it can very
easily apply to a team:

One "bad apple" does spoil the whole office.

By JoAnne Allen
Mon Feb 12, 2:14 PM ET

WASHINGTON (Reuters) - One "bad apple" can spread negative behavior like a virus
to bring down office mates or destroy a good team, according to a new study
examining conflict in the workplace.

Negative behavior outweighs positive behavior, so a bad apple can spoil the whole
barrel, but one or two good workers can't "unspoil" it, researchers at the University of
Washington said in the current issue of the journal Research in Organizational
Behavior.

"Companies need to move quickly to deal with such problems because the negativity
of just one individual is pervasive and destructive and can spread quickly," said
co-author Terence Mitchell, a professor of management and organization.

If a bad apple slips through screening in the hiring process, he or she should be
placed to work alone as much as possible, the study's lead author, William Felps, said.

The study defines negative workers as those who do not do their fair share of the
work, are chronically unhappy and emotionally unstable, or bully or attack others.

Felps said he was inspired to investigate workplace conflict by his wife's experience
with a "bad apple" and what happened when the worker was out sick for several days.

"When he was gone my wife said the atmosphere of the office changed dramatically,"
Felps said. "People started helping each other, playing classical music on their radios,
and going out for drinks after work. But when he returned to the office, things returned
to the unpleasant way they were."

"He truly was the bad apple that spoiled the barrel," Felps said.

The researchers said they found that a single "toxic" or negative team member can be
the catalyst for a group's downward spiral.

In a follow-up study, the researchers found the vast majority of the people they
surveyed could identify at least one "bad apple" with whom they had worked and who
had produced organizational dysfunction.

Hiring managers could head off the problem by being more thorough when screening
potential employees, Felps said.

He recommends checking references and administering personality tests to weed out
those who are "really low on agreeableness and emotional stability."